Does Google Voice Have an Auto Attendant? Features & Setup
🔑 Key Takeaways:
- Google Voice Auto Attendant - Available only in Google Voice for Google Workspace
- Feature Overview - Call routing, business hours, and greeting customization
- Limitations - Restricted multi-level capabilities compared to dedicated solutions
Google Voice Auto Attendant Availability
Google Voice does offer auto attendant functionality, but with specific limitations:
Auto Attendant Availability by Plan
- Google Voice Personal (Free) - No auto attendant features
- Google Voice for Google Workspace Standard - Basic auto attendant
- Google Voice for Google Workspace Premier - Enhanced auto attendant
- Google Voice for Google Workspace Enterprise - Full auto attendant capabilities
Google Voice Auto Attendant Features
The Google Voice auto attendant offers several business-focused capabilities. For more advanced features, explore our automated call API. For enterprise needs, our automated call center platform offers comprehensive functionality.
| ✅ Feature | ❌ Availability | ❌ Plan Requirement |
|---|---|---|
| Custom greeting | Yes | Standard and above |
| Menu options | Yes | Standard and above |
| Business hours routing | Yes | Premier and above |
| Multi-level menus | Limited | Enterprise only |
Does Google Voice Have Multi-Level Auto Attendant?
- Google Voice offers limited multi-level auto attendant functionality
- Available only in Enterprise tier Google Voice for Google Workspace
- Supports up to two menu levels (main menu and one sub-menu level)
- Cannot match the depth of dedicated auto attendant solutions
- Suitable for basic departmental routing but not complex call flows
Setting Up Google Voice Auto Attendant
Configuring the Google Voice auto attendant is straightforward. For call analytics, our call statistics platform can complement Google Voice. For enhanced customer interactions, our phone call auto responder technology offers additional capabilities.
🔧 Basic Setup
Configure greeting, menu options, and call routing through the Google Admin console.
⏰ Business Hours
Define operating hours and special handling for after-hours calls (Premier and above).
Need More Advanced Auto Attendant Features?
Robotalker's enterprise-grade auto attendant offers:
- ✔️ Unlimited menu levels
- ✔️ Advanced call routing
- ✔️ Comprehensive analytics